Legal – Dawson Wines – Margaret River

LICENCING

Under the Liquor Control Act 1988 it is an offence:

To sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or

For a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

Licence Number: 618208286316

Class of Licence: Producer’s Licence

Name of Licensee: Dawson Wines Pty Ltd

Address of Licensed Premises: 1303 Wildwood Road, YALLINGUP WA 6282

Telephone of Approved Manager: +61 408 844 112

TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dawson Wines Pty Ltd relationship with you in the context of this website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

PRIVACY

To protect your privacy, you can visit Dawson Wines site without identifying yourself or having to reveal any information about yourself.

Your personal information: what do we collect, and how do we use it?

* the content of electronic forms you submit via the website, requesting us to provide services or information, or take actions, for example, personal information such as your name and contact details.

* any messages or comments you submit to us via the website, eg. through an email or “Contact Us” form.

* information collected when you purchase wine.

* information you provide to any email address at dawsonwines.com.au, where you have used that website to request information or assistance with an on-line order.

We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.

From time to time we may have specials and clearance emails available to make your shopping and purchasing experience easier. Should you decide to subscribe, we will send you your requested information occasionally. Subscription to this service is optional and free. There will be an option to unsubscribe to such information, if you do not wish to receive it.

Our site contains may contain links to other sites. Dawson Wines is not responsible for the privacy practices or the content of other Web sites.

SHIPPING

Freight is charged in accordance with the following table.

Domestic Shipping Charges
Western Australia – All Orders – $10.00
All other Australian States – All Orders – $20.00

Dawson Wines uses Australia Post delivery service.

Dawson Wines cannot process or ship wine overseas via this website as international freight charges can be very expensive due to government regulations, duties and taxes.

Wines will be shipped within 3 working days from clearance of payment. If you require your wine to arrive before a certain date please allow 3 working days from clearance of payment and at least 7 working days for your order to be delivered. Dawson Wines holds no responsibility for delivery times.

Australia Post is the carrier used within Australia. Please provide instructions for delivery if you are not home as delivery is between normal business hours, in the event that no alternative instructions for delivery is advised the wine will be carded and returned to the nearest Australia Post Office for collection.

Deliveries cannot be made on weekends or public holidays.

If your wine does not arrive within 10 working days of your order being received please email info@dawsonwines.com.au or call +61 408 844 112.

RETURNS & REFUNDS

In the event that an order is damaged or partially lost during transit, the customer must, within 14 working days of delivery of the goods, notify Dawson Wines giving reasonable particulars of any such alleged damage or partial loss. The customer acknowledges and agrees that no claim whatsoever shall be accepted by the Dawson Wines (or any of its agents) for any damage to, or partial loss of, the Shipments which occurred during transit where written notice is not provided within this period. On accepting the customers claim, Dawson Wines will at its discretion replace or refund the goods and pay for any additional delivery charges. Whilst your wine will be replaced or fully refunded, Dawson Wines requires damaged goods to be returned within 21 working days so we can take action with the carrier.

The customer understands that it is their responsibility to inform Dawson Wines of any change in address and delivery details. Charges incurred with recovery of wines to an old or incorrect address will be the responsibility of the customer.

If a wine is found to be faulty we will be happy to offer a replacement or refund. Notification must be given to us within 14 working days of delivery.

Please send an email to info@dawsonwines.com.au to notify us of any damages, incorrect orders or faults and arrange for the replacement or return of the product. Once the details or wine is received we will assess the situation or wine fault and refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund including shipping and handling charges.

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser. Dawson Wines is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment or storage/cellaring.

CONTACT DETAILS

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:

Dawson Wines Pty Ltd

P.O Box 668

COTTESLOE WA 6011

Phone: +61 408 844 112